Mumbai: The Chennai-based company, which is a subsidiary of the Stuggart-headquarted Daimler, is also focusing on higher digitalisation, including in its sales process, and has plans to add more value-added offerings to customers going forward. Daimler India has its manufacturing facility in Orgadama, near Chennai, where it produces 9 to 55 tonne trucks as well as BharatBenz buses, Mercedes-Benz coaches and bus chassis. “We are the only commercial vehicles maker in the country which is expanding the dealership network. Last year we ended at 230 touchpoints and this year our target is to have more 250 touchpoints by the end of this month. Our final picture is to have minimum 350 dealerships by 2022,” Daimler India Commercial Vehicle (DICV) Managing Director and Chief Executive Officer Satyakam Arya told PTI. He further said that the network expansion is part of the announcement made last year and it is definitely going to be a focus area for the company in the next two years. DICV last month set up 10 touchpoints in a single day, which increased its servicing capacity by 13,000 vehicles a year. Also, together the new facilities will add around 300,000 sq ft of workshop space including more than 40 mechanical bays. With this, dealer network will now be able to service over 40,000 vehicles a month.
Daimler India plans to have 350 dealerships pan-India in 2 yrs
